Website Maintenance, Hosting and Security Care Plan


Expertly caring for your website making sure it is protected, optimized and backed up

Your website needs protection from malware and hacks that can take your site down and affect your Google rankings. It is also important to keep the tools in your website updated to make sure the site is running efficiently.

Through the website maintenance/security care plan, I take on the stress of all these complexities so
you can focus on and grow your business!


These key components make up the basis of my website care plan.


Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. I offer premium hosting for all my clients so that you don’t have to worry about anything.


Just like a mobile phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. We take care of weekly updates for you.


I use special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches and keep an eye on “up time” to ensure your site is up and running fine.


Backing up your website consistently is vital for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, I offer external backups and restore points for all clients on my plans.


In order for websites to load fast, perform well and to ensure speed, the files, database and media has to be optimized. I have special tools that keep your site optimized and running smoothly.



You shouldn’t have to try to determine what’s going on via your site. I take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I’m doing month to month on your site.


You as a client get priority support. I’ll set up exclusive contact details for you to contact me whenever you need an update, addition or when you have any questions and I do my best to get back to you within 24hrs on business days. 


I am at your service every month and I know what’s happening on the “web side” of your business. We can discuss your needs annually or quarterly over a coffee.


EVERY website needs to have an up-to-date privacy policy which protects your site visitors traffic and activity. I use a tool that keeps your site legal with auto-updating policies that generate automatically.


As a client on my professional or elite monthly plan, I offer complimentary time (between 1-3 hours depending on your plan) for ongoing website updates, additions or changes!

Additionally, all care plan clients get my reduced hourly rate!


Here are just a few of the most common scenarios of unprotected sites:



If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.



If your website isn’t optimized, it will perform and load slower as times goes on affecting conversions and sales.



If your website isn’t consistently backed up, you could completely lose your website’s content and when a breach happens.



If your website isn’t maintained and optimized, it will affect your Google ranking.



If your website has any issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.



By not having your website cared for monthly, everything I cover in the care plan is on you and will cost you in tools, time and unneeded stress.


You don’t have to maintain your own website and go it alone.

I offer a perfect plan for your website so that you can rest easy and have me in your corner every month, taking care of these complex, confusing and ever-evolving issues in the digital world that YOU shouldn’t have to focus on so choose your plan below!


We want to make sure we have the perfect website care plan for your business.


Some answers to the most frequently asked questions about our website care plan.

Are there cancellation fees?

No! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. 

Are there any setup fees?

If we’re building your website, there is no set up fee.

If I am onboarding a website I did not design, there is a R250 setup fee as I need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.

Do you offer just maintenance?

We will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets my requirements for properly maintaining and optimizing the site. Contact us to request a consultation and pricing for this.

What if I pass on the plan?

Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.

That said, if you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.

Can I join the plan if I originally pass?

Absolutely! If you decide to come back to us after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, I will welcome you to the plan with open arms and make sure your site is protected and cared for. 

What if I require more time than the monthly support time allows?

We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!

What if I pass on the plan and my site gets hacked?

In this case, it depends on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from. Billing will be hourly at an hourly rate of R250 per hour.

Important note: I will not fix website hacks unless the site will subsequently be added to my maintenance/security plan.

What if the site gets hacked or breached while on the plan?

In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.

Do you take on sites that you didn't build?

I will take on websites I did not build as long as they use the tools I am familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets my requirements.

Do you offer price breaks for multiple sites?

Absolutely! If you choose to have us host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as I host and maintain the sites.

Does my monthly update time roll over?

No. The retainer of hourly updates is covered for that month but does not roll over or add up for later use.

What's included in the monthly time?

Your monthly time (for prefessional or elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.

While we do our best to get updates done within your allotted time, if more time is required, we can do so with our hourly retainer which for you is discounted!



My plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.


Contact me for any questions you have or to inquire about setting up a custom plan for an advanced site or multiple websites.